Privacy Policy

Last updated: 01/22/26

Welcome to Expert Cleaners LLC, your premier destination for reliable residential and commercial cleaning services in Jacksonville, FL. We are committed to protecting your privacy and safeguarding the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, services, and messaging campaigns.

Privacy Policy – Messaging Compliance Notice

Privacy Policies are required for all messaging campaigns (except for Sole Proprietor use cases).

In some cases, a full statement may be provided confirming that Personally Identifiable Information (PII) is not shared, sold, or conveyed to third parties for marketing purposes.

The Privacy Policy must clearly state that personal information will not be shared or sold to third parties for the purpose of marketing.

1. Information We Collect

We may collect personal information when you request services, submit forms, communicate with us, or engage with our messaging campaigns, including:

  • Full name
  • Phone number
  • Email address
  • Physical address
  • Service details and preferences
  • Any additional information you voluntarily provide

2. How We Use Your Information

The information collected is used solely to:

  • Provide and manage cleaning services
  • Respond to inquiries and requests
  • Schedule appointments and send service-related notifications
  • Communicate updates related to your services
  • Improve customer experience and operational efficiency

3. Sharing of Personal Information (Explicit Statement)

We value your privacy and transparency. Therefore, we clearly state the following:

The personal information will not be shared or sold to third parties, for the purpose of marketing.

Additionally:

  • Personally Identifiable Information (PII) is not shared, sold, or conveyed to third parties for marketing or advertising purposes.
  • We do not rent, trade, or distribute your personal information.
  • Any third-party tools used (such as scheduling, CRM, or messaging platforms) are utilized strictly to operate our services and are required to protect your data.

4. Messaging & Communications

By providing your contact information, you consent to receive service-related communications, including appointment confirmations, reminders, and follow-ups.

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

6. Your Privacy Rights

You may request access, correction, or deletion of your personal data, subject to applicable legal requirements.

7. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our platform.

8. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted with a revised date.

9. Contact Information

For questions regarding this Privacy Policy, please contact us:

Expert Cleaners LLC
Jacksonville, FL
📞 (904) 414-2300
📧 michelle21.housekeeping@gmail.com

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